{"id":4015,"date":"2026-03-04T16:45:37","date_gmt":"2026-03-04T15:45:37","guid":{"rendered":"https:\/\/mylumya.fr\/?page_id=4015"},"modified":"2026-04-08T14:24:38","modified_gmt":"2026-04-08T12:24:38","slug":"conditions-generales-de-vente-cgv","status":"publish","type":"page","link":"https:\/\/mylumya.fr\/?page_id=4015","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4015\" class=\"elementor elementor-4015\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da2ea2 e-flex e-con-boxed e-con e-parent\" data-id=\"3da2ea2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14b1e354 elementor-widget elementor-widget-text-editor\" data-id=\"14b1e354\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"214\" data-end=\"244\">Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/h1>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3 data-start=\"214\" data-end=\"244\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">1. Object<br \/><\/span><\/h3>\n<p data-start=\"357\" data-end=\"583\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les ventes de prestations propos\u00e9es par <strong data-start=\"457\" data-end=\"466\">LUMYA<\/strong>, studio de Pilates et de fitness, via le site <strong data-start=\"513\" data-end=\"527\">mylumya.fr<\/strong> et la plateforme de r\u00e9servation utilis\u00e9e par le studio.<\/p>\n<p data-start=\"585\" data-end=\"691\">Toute r\u00e9servation ou achat d\u2019abonnement implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes conditions.<\/p>\n<h1 data-start=\"698\" data-end=\"724\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">2. Prestations propos\u00e9es<br \/><\/span><\/h1>\n<p data-start=\"726\" data-end=\"761\">Le studio LUMYA propose notamment :<\/p>\n<ul data-start=\"763\" data-end=\"958\">\n<li data-start=\"763\" data-end=\"796\">\n<p data-start=\"765\" data-end=\"796\">des cours collectifs de Pilates<\/p>\n<\/li>\n<li data-start=\"797\" data-end=\"836\">\n<p data-start=\"799\" data-end=\"836\">des cours utilisant la m\u00e9thode Lagree<\/p>\n<\/li>\n<li data-start=\"837\" data-end=\"874\">\n<p data-start=\"839\" data-end=\"874\">des abonnements mensuels ou annuels<\/p>\n<\/li>\n<li data-start=\"875\" data-end=\"895\">\n<p data-start=\"877\" data-end=\"895\">des packs de cours<\/p>\n<\/li>\n<li data-start=\"896\" data-end=\"916\">\n<p data-start=\"898\" data-end=\"916\">des cartes cadeaux<\/p>\n<\/li>\n<li data-start=\"917\" data-end=\"958\">\n<p data-start=\"919\" data-end=\"958\">des \u00e9v\u00e9nements et exp\u00e9riences bien-\u00eatre<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"960\" data-end=\"994\">Les cours se d\u00e9roulent au studio :<\/p>\n<p data-start=\"996\" data-end=\"1040\"><strong data-start=\"996\" data-end=\"1005\">LUMYA<\/strong><br data-start=\"1005\" data-end=\"1008\" \/>7 rue des Apennins<br data-start=\"1026\" data-end=\"1029\" \/>75017 Paris<\/p>\n<h1 style=\"line-height: 55.2px; color: #b18165; font-family: 'Plus Jakarta Sans', sans-serif; letter-spacing: -0.92px;\" data-start=\"698\" data-end=\"724\"><span style=\"letter-spacing: -0.92px;\"><span style=\"font-size: 1.75rem;\">3. R\u00e9servation des cours<\/span><span style=\"font-size: 28px;\"><br \/><\/span><\/span><span style=\"font-size: 16px; font-weight: 400; letter-spacing: -0.92px;\">Les r\u00e9servations de cours s\u2019effectuent via :<\/span><\/h1>\n<ul data-start=\"1121\" data-end=\"1216\">\n<li data-start=\"1121\" data-end=\"1149\">\n<p data-start=\"1123\" data-end=\"1149\">le site internet du studio<\/p>\n<\/li>\n<li data-start=\"1150\" data-end=\"1216\">\n<p data-start=\"1152\" data-end=\"1216\">l\u2019application ou la plateforme de r\u00e9servation utilis\u00e9e par LUMYA<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1218\" data-end=\"1275\">La r\u00e9servation est confirm\u00e9e une fois le paiement valid\u00e9.<\/p>\n<p data-start=\"1277\" data-end=\"1370\">Le nombre de places \u00e9tant limit\u00e9, les inscriptions sont trait\u00e9es dans l\u2019ordre de r\u00e9servation.<\/p>\n<h1 data-start=\"1377\" data-end=\"1402\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">4. Annulation des cours<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Les participants peuvent annuler leur r\u00e9servation <\/span><strong style=\"font-size: 16px;\" data-start=\"1454\" data-end=\"1499\">jusqu\u2019\u00e0 10 heures avant le d\u00e9but du cours<\/strong><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><\/h1>\n<p data-start=\"1502\" data-end=\"1530\">Si l\u2019annulation intervient :<\/p>\n<ul data-start=\"1532\" data-end=\"1659\">\n<li data-start=\"1532\" data-end=\"1595\">\n<p data-start=\"1534\" data-end=\"1595\"><strong data-start=\"1534\" data-end=\"1570\">plus de 10 heures avant le cours<\/strong> : le cr\u00e9dit est restitu\u00e9<\/p>\n<\/li>\n<li data-start=\"1596\" data-end=\"1659\">\n<p data-start=\"1598\" data-end=\"1659\"><strong data-start=\"1598\" data-end=\"1635\">moins de 10 heures avant le cours<\/strong> : le cours est d\u00e9compt\u00e9<\/p>\n<\/li>\n<\/ul>\n<h1 data-start=\"1377\" data-end=\"1402\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">4.1 Maintien des cours<\/span><\/h1>\n<div>\n<blockquote data-start=\"396\" data-end=\"821\">\n<p data-start=\"398\" data-end=\"566\">Afin de garantir la qualit\u00e9 de l\u2019exp\u00e9rience LUMYA, le studio se r\u00e9serve le droit d\u2019ajuster, modifier ou annuler un cours si le nombre de participants est insuffisant.<\/p>\n<p data-start=\"573\" data-end=\"739\">Dans ce cas, les participants seront inform\u00e9s dans les meilleurs d\u00e9lais et pourront \u00eatre replac\u00e9s sur un autre cr\u00e9neau ou b\u00e9n\u00e9ficier du <strong data-start=\"709\" data-end=\"736\">recr\u00e9dit de leur s\u00e9ance<\/strong>.<\/p>\n<p data-start=\"746\" data-end=\"821\">Aucun remboursement ne pourra \u00eatre exig\u00e9 en cas d\u2019annulation pour ce motif.<\/p>\n<\/blockquote>\n<\/div>\n<div>\n<h1 data-start=\"1666\" data-end=\"1688\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">5. Absence (No-Show)<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Toute absence sans annulation pr\u00e9alable est consid\u00e9r\u00e9e comme un <\/span><strong style=\"font-size: 16px;\" data-start=\"1754\" data-end=\"1765\">no-show<\/strong><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><\/h1>\n<p data-start=\"1768\" data-end=\"1781\">Dans ce cas :<\/p>\n<ul data-start=\"1783\" data-end=\"1864\">\n<li data-start=\"1783\" data-end=\"1824\">\n<p data-start=\"1785\" data-end=\"1824\">le cr\u00e9dit ou le cours r\u00e9serv\u00e9 est perdu<\/p>\n<\/li>\n<li data-start=\"1825\" data-end=\"1864\">\n<p data-start=\"1827\" data-end=\"1864\">aucun remboursement ne sera effectu\u00e9.<\/p>\n<\/li>\n<\/ul>\n<div>\n<h1 data-start=\"1871\" data-end=\"1882\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">6. Retard<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Par respect pour le bon d\u00e9roulement des s\u00e9ances :<\/span><\/h1>\n<ul data-start=\"1935\" data-end=\"2016\">\n<li data-start=\"1935\" data-end=\"2016\">\n<p data-start=\"1937\" data-end=\"2016\">les participants doivent arriver <strong data-start=\"1970\" data-end=\"2016\">au moins 5 minutes avant le d\u00e9but du cours<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2018\" data-end=\"2036\">En cas de retard :<\/p>\n<ul data-start=\"2038\" data-end=\"2114\">\n<li data-start=\"2038\" data-end=\"2073\">\n<p data-start=\"2040\" data-end=\"2073\">l\u2019acc\u00e8s au cours peut \u00eatre refus\u00e9<\/p>\n<\/li>\n<li data-start=\"2074\" data-end=\"2114\">\n<p data-start=\"2076\" data-end=\"2114\">le cours sera consid\u00e9r\u00e9 comme consomm\u00e9<\/p>\n<\/li>\n<\/ul>\n<div>\n<h1 data-start=\"2121\" data-end=\"2137\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">7. Abonnement<br \/><\/span><\/h1>\n<p data-start=\"386\" data-end=\"522\">LUMYA propose des abonnements avec engagement d\u2019une dur\u00e9e de 6 mois ou de 12 mois, selon la formule choisie lors de la souscription.<\/p>\n<p data-start=\"524\" data-end=\"604\">Les abonnements donnent acc\u00e8s aux cours du studio selon la formule s\u00e9lectionn\u00e9e.<\/p>\n<h5 data-start=\"606\" data-end=\"620\">7.1 Engagement<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"622\" data-end=\"744\">En souscrivant \u00e0 un abonnement, le membre s\u2019engage pour la dur\u00e9e d\u2019engagement indiqu\u00e9e lors de l\u2019achat (6 ou 12 mois).<\/p>\n<h5 data-start=\"746\" data-end=\"764\">7.2 Renouvellement<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"766\" data-end=\"956\">\u00c0 l\u2019issue de la p\u00e9riode d\u2019engagement initiale, l\u2019abonnement est automatiquement reconduit pour une p\u00e9riode \u00e9quivalente, sauf r\u00e9siliation effectu\u00e9e dans les conditions pr\u00e9vues ci-dessous.<\/p>\n<h5 data-start=\"958\" data-end=\"973\">7.3 R\u00e9siliation<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"975\" data-end=\"1095\">La r\u00e9siliation peut \u00eatre demand\u00e9e par le membre au moins 30 jours avant la date d\u2019\u00e9ch\u00e9ance de l\u2019abonnement en cours.<\/p>\n<p data-start=\"1097\" data-end=\"1243\">Toute demande de r\u00e9siliation effectu\u00e9e hors d\u00e9lai entra\u00eenera le renouvellement automatique pour une nouvelle p\u00e9riode d\u2019engagement \u00e9quivalente.<\/p>\n<p data-start=\"1245\" data-end=\"1281\">La r\u00e9siliation doit \u00eatre effectu\u00e9e :<\/p>\n<ul data-start=\"1283\" data-end=\"1373\">\n<li data-start=\"1283\" data-end=\"1315\">\n<p data-start=\"1285\" data-end=\"1315\">via l\u2019espace membre en ligne<\/p>\n<\/li>\n<li data-start=\"1316\" data-end=\"1373\">\n<p data-start=\"1318\" data-end=\"1373\">ou par demande \u00e9crite adress\u00e9e \u00e0 :<br data-start=\"1352\" data-end=\"1355\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1355\" data-end=\"1373\">contact@mylumya.fr<\/a><\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1375\" data-end=\"1387\">7.4 Paiement<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"1389\" data-end=\"1484\">Les abonnements sont r\u00e9gl\u00e9s par pr\u00e9l\u00e8vement mensuel pendant toute la dur\u00e9e de l\u2019engagement.<\/p>\n<p data-start=\"1486\" data-end=\"1535\">Le non-paiement d\u2019une \u00e9ch\u00e9ance pourra entra\u00eener :<\/p>\n<ul data-start=\"1537\" data-end=\"1633\">\n<li data-start=\"1537\" data-end=\"1586\">\n<p data-start=\"1539\" data-end=\"1586\">la suspension temporaire de l\u2019acc\u00e8s aux cours<\/p>\n<\/li>\n<li data-start=\"1587\" data-end=\"1633\">\n<p data-start=\"1589\" data-end=\"1633\">sans annulation de l\u2019engagement contractuel.<\/p>\n<\/li>\n<\/ul>\n<h5 data-start=\"1635\" data-end=\"1666\">7.5 Utilisation de l\u2019abonnement<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"1668\" data-end=\"1690\">Les abonnements sont :<\/p>\n<ul data-start=\"1692\" data-end=\"1809\">\n<li data-start=\"1692\" data-end=\"1718\">\n<p data-start=\"1694\" data-end=\"1718\">strictement personnels<\/p>\n<\/li>\n<li data-start=\"1719\" data-end=\"1736\">\n<p data-start=\"1721\" data-end=\"1736\">non cessibles<\/p>\n<\/li>\n<li data-start=\"1737\" data-end=\"1809\">\n<p data-start=\"1739\" data-end=\"1809\">non remboursables, m\u00eame en cas de non-utilisation partielle ou totale.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1811\" data-end=\"1958\">Les cr\u00e9dits mensuels inclus dans l\u2019abonnement sont valables uniquement sur le mois en cours et ne sont pas reportables, sauf mention contraire.<\/p>\n<h5 data-start=\"1960\" data-end=\"1989\">7.6 Suspension exceptionnelle<\/h5>\n<p>\u00a0<\/p>\n<p data-start=\"1991\" data-end=\"2155\">Une suspension temporaire de l\u2019abonnement pourra \u00eatre accord\u00e9e uniquement pour motif m\u00e9dical, sur pr\u00e9sentation d\u2019un justificatif, et \u00e0 l\u2019appr\u00e9ciation du studio.<\/p>\n<h1 data-start=\"2470\" data-end=\"2502\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">8. Validit\u00e9 des packs de cours<br \/><\/span><\/h1>\n<p data-start=\"2236\" data-end=\"2331\">Les packs de cours disposent d\u2019une dur\u00e9e de validit\u00e9 sp\u00e9cifique mentionn\u00e9e lors de l\u2019achat.<\/p>\n<p data-start=\"2333\" data-end=\"2427\">Les cours inclus dans ces packs doivent \u00eatre utilis\u00e9s avant la date d\u2019expiration indiqu\u00e9e.<\/p>\n<p data-start=\"2429\" data-end=\"2530\">Une fois la p\u00e9riode de validit\u00e9 expir\u00e9e, les cours non utilis\u00e9s sont perdus et non remboursables.<\/p>\n<h1 data-start=\"2679\" data-end=\"2698\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">9. Cartes cadeaux<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Les cartes cadeaux LUMYA :<\/span><\/h1>\n<ul data-start=\"2728\" data-end=\"2903\">\n<li data-start=\"2728\" data-end=\"2774\">\n<p data-start=\"2730\" data-end=\"2774\">ne sont <strong data-start=\"2785\" data-end=\"2840\">ni remboursables ni \u00e9changeables contre de l\u2019argent<\/strong><\/p>\n<\/li>\n<li data-start=\"2841\" data-end=\"2903\">\n<p data-start=\"2843\" data-end=\"2903\">disposent d\u2019une dur\u00e9e de validit\u00e9 mentionn\u00e9e lors de l\u2019achat<\/p>\n<\/li>\n<\/ul>\n<div>\n<h1 data-start=\"2910\" data-end=\"2930\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">10. Responsabilit\u00e9<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">La participation aux cours se fait sous la responsabilit\u00e9 du client.<\/span><\/h1>\n<p data-start=\"3002\" data-end=\"3116\">Les participants doivent s\u2019assurer que leur \u00e9tat de sant\u00e9 est compatible avec la pratique d\u2019une activit\u00e9 sportive.<\/p>\n<p data-start=\"3118\" data-end=\"3261\">LUMYA ne pourra \u00eatre tenue responsable en cas de blessure li\u00e9e \u00e0 une mauvaise utilisation du mat\u00e9riel ou \u00e0 une condition m\u00e9dicale non d\u00e9clar\u00e9e.<\/p>\n<h1 data-start=\"3268\" data-end=\"3293\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">11. R\u00e8glement int\u00e9rieur<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Les participants s\u2019engagent \u00e0 :<\/span><\/h1>\n<ul data-start=\"3328\" data-end=\"3477\">\n<li data-start=\"3328\" data-end=\"3362\">\n<p data-start=\"3330\" data-end=\"3362\">respecter les horaires des cours<\/p>\n<\/li>\n<li data-start=\"3363\" data-end=\"3417\">\n<p data-start=\"3365\" data-end=\"3417\">respecter les autres participants et les enseignants<\/p>\n<\/li>\n<li data-start=\"3418\" data-end=\"3450\">\n<p data-start=\"3420\" data-end=\"3450\">utiliser le mat\u00e9riel avec soin<\/p>\n<\/li>\n<li data-start=\"3451\" data-end=\"3477\">\n<p data-start=\"3453\" data-end=\"3477\">porter une tenue adapt\u00e9e<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3479\" data-end=\"3563\">Le studio se r\u00e9serve le droit de refuser l\u2019acc\u00e8s en cas de comportement inappropri\u00e9.<\/p>\n<h1 data-start=\"3570\" data-end=\"3596\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">12. Donn\u00e9es personnelles<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Les donn\u00e9es collect\u00e9es lors des r\u00e9servations sont utilis\u00e9es uniquement dans le cadre de la gestion des cours et de la relation client.<\/span><\/h1>\n<p data-start=\"3734\" data-end=\"3815\">Pour plus d\u2019informations, veuillez consulter la <a href=\"https:\/\/mylumya.fr\/?page_id=3\"><span style=\"text-decoration: underline;\"><strong data-start=\"3782\" data-end=\"3814\">Politique de confidentialit\u00e9<\/strong><\/span><\/a>.<\/p>\n<h1 data-start=\"3822\" data-end=\"3844\"><span style=\"font-size: 1.75rem; letter-spacing: -0.92px;\">13. Droit applicable<br \/><\/span><span style=\"font-size: 16px; font-weight: 400;\">Les pr\u00e9sentes CGV sont soumises au <\/span><strong style=\"font-size: 16px;\" data-start=\"3881\" data-end=\"3899\">droit fran\u00e7ais<\/strong><span style=\"font-size: 16px; font-weight: 400;\">.<\/span><\/h1>\n<p data-start=\"3902\" data-end=\"3993\">En cas de litige, les tribunaux comp\u00e9tents seront ceux du ressort du si\u00e8ge social de LUMYA.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente (CGV) \u00a0 1. Object Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4015","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/pages\/4015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mylumya.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4015"}],"version-history":[{"count":31,"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/pages\/4015\/revisions"}],"predecessor-version":[{"id":4782,"href":"https:\/\/mylumya.fr\/index.php?rest_route=\/wp\/v2\/pages\/4015\/revisions\/4782"}],"wp:attachment":[{"href":"https:\/\/mylumya.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}